LINES OF AUTHORITY: This position is supervised by the Client Records
Supervisor. Unless specifically
designated, this position does not supervise any other personnel.
POSITION SUMMARY: The main function of this position is to manage the
clients Electronic Medical Record (EMR), including: Scanning records received from internal and
external sources; Inventorying physical charts
for long term storage and retrieve records in a timely manner; Processing the release of information
requests in a timely manner while adhering all laws and regulations including
HIPAA. Maintains client confidentiality.
PRINCIPAL DUTIES/RESPONSIBILITIES:
- Verifying
that scanning of client information is in proper order according to the current
filing format.
- Scanning
records, correspondence and miscellaneous forms received from an external
source in clients EMR.
- Sorting
incoming faxes.
- Completing
after-hours crisis reports according to specified procedure, including forwarding
messages to the appropriate staff member
- Requesting
and pulling clients' physical records from storage to ensure all information is
scanned and available to staff.
- Routing and
managing of client records according to policy
- Performs the
function of Release of Information as needed.
- The employee
must work well under pressure, meeting multiple and sometimes conflicting
deadlines. The employee shall, at all times, demonstrate cooperative behavior
with colleagues and supervisors.
- Works a
flexible schedule as needed to provide coverage at all sites.
- Participates
in the Performance Improvement Processes in the Clinic.
- Able to effectively de-escalate clients using techniques as trained and
outlined in approved crisis intervention models.
- Other duties
as assigned.
PRIMARY CONTACTS:
- Peers
- Supervisor
- Outside entities
related to records' requests
- Occasional
contact with clients
POSITION REQUISITES:
Qualifications and Experience
Required:
- High School
Diploma or General Equivalency Diploma ("GED")
- Must have a valid
Arizona driver's license
- Computer
experience, office machines, copy machine and facsimile machine
- Experience with
medical records or closely related tasks and requirements
Preferred:
- One year
experience working in the medical field
- Knowledge of Electronic Medical Records (EMR)
- Microsoft Office
software experience
- Knowledge of
confidentiality laws, HIPAA
Skills/Abilities
Required:
- Understand and
follow instructions
- Perform multiple
tasks
- Work
independently
- Able to
prioritize tasks
- Good driving skills
and habits
WORKING CONDITIONS:
Physical Requirements:
- Able to sit,
stand or walk for extended periods of time.
- Lifting and
reaching.
- Able to lift up
to 40 lbs.
- Able to walk up
and down 2 flights of steps
- Able to drive a
vehicle
Equipment Operation:
Computer, scanner, laser
printer, facsimile machine, copy machine, shredder and telephone and the
ability to drive a vehicle to off-site clinics.
Environmental Conditions:
Air conditioned and/or heated
office setting
ACCOMMODATION(S):
Mohave Mental Health Clinic, Inc. will provide
reasonable accommodation for individuals with disabilities, unless it would
cause undue hardship. We define
reasonable accommodation as any change in the work environment or in the way a job
is performed that enables a person with a disability to enjoy equal employment
opportunities. We will make a good faith
effort to list any special requirements in our job descriptions.
