LINES OF AUTHORITY: This position is supervised by the Nursing Manager with frequent direction provided by the Behavioral Health Medical Professional (BHMP) serving as the ACT Team Coordinator. Unless specifically designated, this position does not supervise any personnel.
POSITION SUMMARY: The primary function of this position is to provide enrolled clients of Mohave Mental Health Clinic, Inc.'s Outpatient Clinic and clients served by the ACT Team with a range of nursing services including assessments, care collaboration, health teaching, injections and laboratory draws as ordered by Behavioral Health Medical Professionals. The position requires a high level of flexibility in serving high-needs seriously mentally ill (SMI) clients in both office and community settings. This position will be expected to maintain an acceptable level of productivity as measured by billable hours/service value.
Collaboratively work with the designated BHMP and care team to assess, plan, implement and evaluate interventions designed to improve the overall functioning of enrolled clients, as evidenced by observation, supervision, and record review.
Draw labs and administer injections as ordered by the Behavioral Health Medical Practitioner (s) as evidenced by lab requisitions, activity logs, and record review.
Receive and document BHMP verbal medication orders, as evidenced by observation and record review.
Dispensing of medication samples as directed by BHMP as evidenced by record review and entries in log book.
Participate in maintenance of inventory of sample and indigent medications at assigned site as evidenced by direct observation, running inventory of sample and indigent medications.
Notify and educate client of lab results as directed by BHMP as evidenced by observation and record review.
Assess clients' potential side effects and medication benefits and complete Adverse Involuntary Movement Scale tools as indicated as evidenced by observation and record review.
Work collaboratively with other ACT team members to support and coordinate service delivery to high-needs members, as evidenced by observation, supervision, and record review.
Provide customer service to internal and external customers and stakeholders as evidenced by direct observation.
Participate in the Performance Improvement Processes in the Clinic.
The employee must work well under pressure meeting multiple and sometimes conflicting deadlines. The employee shall, at all times, demonstrate cooperative behavior with colleagues and supervisors as evidenced by direct observation and personal interviews.
Perform other duties as assigned.
Able to effectively de-escalate clients using techniques as trained and outlined in approved crisis intervention models.
ACT Team BHMP, other BHMP's
ACT Team Administrative Assistant
Customer Service Specialists
ACT Team members
Clients and family members
External medical providers and pharmacy staff
Qualifications and Experience:
Current Arizona nursing license as a registered nurse, in good standing
Valid Arizona driver's license and proof of insurance
21 year of age minimum
Certified in CPR and First Aid
Home-based nursing experience
Prior experience working in psychiatric settings
Currently working on Master's degree in psychiatric nursing
Understanding of client/family-centered and ACT models of care
Skills and Abilities:
Fluent in English both verbally and in writing
Ability to assist clients to feel at ease in situations where lab draws and/or injections are required
Ability to explain procedures and provide medication-specific education
Must be proficient in drawing labs
Must be proficient in giving injections
Ability to assess for side effects and/or complications pursuant to blood draws and/or injections
Experience working with clients with complex emotional and functional needs
Knowledge of community resources available, including benefits and entitlement process, as well as an understanding of managed care
Familiar with requirements for Special Populations
Familiar with commonly used psychotropic drugs and their side effects
Able to cope with emotional demands as they arise
Able to sit for extended periods of time
Able to tolerate varying environmental conditions in community settings
Able to hear ordinary conversation and phone
Computer, mobile devices, printer, fax, copy machine and company vehicles
Air conditioned and/ or heated office setting and company vehicles
Community settings with varied environmental conditions
REQUIREMENTS FOR SPECIAL POPULATIONS: Persons conducting assessments and/or providing treatment and/ or supervision for special populations are able, through training and experience as well as through agency-specific observation or competency testing of performance to:
Staff responsible for providing services to chemically dependent members have appropriate training, education, experience, performance and demonstrate competency
Staff must be able to gather and assess information about:
The relationship of each member's physical status to the dependence.
The nature of the emotional compulsion to use alcohol and/or other drugs.
The intensity of the member's preoccupation with using alcohol/and/or other drugs.
Staff must also demonstrate competency in their ability to:
Interpret information about a member's use of alcohol and/or other drugs.
Develop a written summary and/or treatment plan based on member's problems and needs;
Provide appropriate services.
CHILDREN AND ADOLESCENTS
Staff responsible for providing services to child and adolescent members have appropriate training, education, experience, performance and demonstrate competency.
Staff demonstrate knowledge of growth and development of children and adolescents
Staff demonstrate their ability to develop treatment plans and services based on member's problem and needs
Staff demonstrate knowledge and skill in working with family systems
SERIOUSLY MENTALLY ILL
Staff responsiblefor providing services to seriously mentally ill members have appropriate training, education, experience, performance and demonstrate competency
Staff have knowledge and ability to gather and interpret information about seriously mentally ill members
Staff understand the member's needs and the range, intensity, and duration of care, habilitation and rehabilitation required
Staff responsible for providing services to members with intellectual disabilities have appropriate training, education, and experience, and demonstrate competency.
Staff has knowledge and ability to gather and interpret information about a member with an intellectual disability.
Staff understands the member's needs and the range, intensity, and duration of care, habilitation or rehabilitation required.
Mohave Mental Health Clinic, Inc. will provide reasonable accommodations for individuals with disabilities, unless it would cause undue hardship. We define reasonable accommodations as any change in the work environment or in the way a job is performed that enables a person with a disability to enjoy equal employment opportunities. We will make a good faith effort to list any special requirements in our job description.