LINES OF AUTHORITY: This position reports to the SRL/Sycamore
Supervisor or BHRF Manager. Unless
specifically designated, this position does not supervise any other personnel;
however, the position may require periodic participation in peer review
POSITION SUMMARY: The primary function of this
position is to assist clients to accomplish their treatment and case management
goals and objectives. The Human Service
Worker is expected to cooperate as a team member in the provision of a
therapeutic environment that encourages an increase in each client's level of
- Coordinates with SRL/Sycamore/BHRF Manager, case
managers and other clinical team members in assisting residents to develop skills necessary to accomplish
treatment goals and objectives, as measured by daily progress notes and weekly
- Works with residents individually and in groups to explore
problems, offer support, and to provide instruction and coaching about basic
- Supervises residents both within the facility and during outside
activities to ensure their safety and to identify and effectively intervene in
- Observes and documents resident activities and
behaviors, noting staff interventions provided, the resident's response to the
interventions and the resident's progress toward treatment goals. Competency is
measured by review of client record documentation.
- Supervises and facilitates daily milieu
programs/services as assigned, such as assisting with activities of daily
living, meal preparation training, educational and community groups, and in leading
- Participates in treatment planning and review with
the resident as well as with other clinical team members, as demonstrated by
review of clinical documentation.
- Ensures that the group home grounds and premises
are kept clean and orderly, and that all safety concerns are addressed as
evidenced by BHRF log documentation.
- Provides safe, timely transportation of residents
to and from the facility as assigned.
- Monitors adherence to house rules, guidelines and
policies as evidenced by knowledge of Clinic policies and entries in weekly
- Interacts with local agencies (within the limits of
confidentiality regulations) in a professional manner as evidenced by review of
documentation in client progress notes.
- Supervises the self-administration of client's
medications as defined by the Arizona Department of Health Services Licensing. Possesses and maintains knowledge of
medications commonly prescribed to residents of the agency, including benefits,
side effects and adverse reactions. Competency
is determined by review of medication logs, critical incident reports, training
logs and supervision records, and direct observation.
- The employee must work well under pressure meeting
multiple and sometimes conflicting deadlines.
The employee shall, at all times, demonstrate cooperative behavior with
colleagues and supervisors. The employee shall work as a team member as
measured by supervisor's observation of interaction with other staff members and
- The employee shall attend BHRF staff trainings
unless on vacation, holiday or other approved leave as evidenced review of BHRF
staff training sign-in sheets.
- Participates in the Performance Improvement
Processes in the Clinic.
- Provides customer service to internal and external
customers and stakeholders
- Carries out other duties as assigned by SRL/Sycamore
Supervisor or BHRF Manager or designee as evidenced by direct observation and
timeliness of completion of assigned duties.
- Able to effectively de-escalate client using
techniques as trained and outlined in approved crisis intervention models.
- Ongoing interaction with clients throughout the
- Interface and collaboration with peers and other
clinical team members, especially case managers and Behavioral Health Medical
Practitioner, to coordinate client services.
- Collaboration, as appropriate, with other
community resources, referral agencies, and support systems, with the client's
consent, to facilitate services and discharge planning.
Qualifications and Experience
- High school diploma or GED.
- At least 21 years of age.
- Must be a non-smoker/non-nicotine user, or if a
smoker/nicotine user, adhere to Clinic nicotine policy, as the facilities are nicotine-free.
- Arizona fingerprint certified. Lack of
certification status as per Licensing standard is grounds for immediate
- Current Arizona driver's license and insurance
clearance to operate Clinic vehicle.
- Able to work shifts as needed: weekends, nights,
days, evenings, holidays, and partial shifts. Demonstrates flexibility in
working hours and shifts in various BHRF's as needed.
- Ability to be certified in Coronary Pulmonary
Resuscitation (CPR) and First Aid.
- Ability to attain a certified food handler's
- Ability to become certified in Non-Violent
- Prior experience working in a residential
- Prior experience working with the seriously
mentally ill population or children with emotional and/or behavioral disorders
- Fluent in English both verbally and in writing.
- Interpersonal skills including the ability to
instruct or coach others individually and in a group setting in the development
of basic living skills.
- Ability to maintain a calm, non-defensive,
supportive attitude during crisis or potential crisis situations.
- Skills in leading recreational leisure, and/or
Basic Living Skills training.
REQUIREMENTS FOR SPECIAL POPULATIONS: Persons
conducting assessments and/or providing treatment and/ or supervision for
special populations are able, through training and experience as well as
through agency-specific observation or competency testing of performance to:
Staff responsible for providing services to substance using members has appropriate training, education,
experience, performance and demonstrate competency.
Staff must be able to gather and assess information about:
- The relationship of each member's physical status
to the substance use.
- The nature of the emotional compulsion to use
alcohol and/or other drugs.
- The intensity of the member's preoccupation with
using alcohol/and/or other drugs.
Staff must also demonstrate competency in their ability to:
- Interpret information about a member's use of
alcohol and/or other drugs.
- Develop a written summary and/or treatment plan
based on member's problems and needs;
- Provide appropriate services.
CHILDREN AND ADOLESCENTS
Staff responsible for providing services to child and
adolescent members have appropriate training, education, experience,
performance and demonstrate competency.
- Staff demonstrates knowledge of growth and
development of children and adolescents.
- Staff demonstrates ability to develop treatment
plans and services based on member's problem and needs.
- Staff demonstrates knowledge and skill in
working with family systems.
SERIOUSLY MENTALLY ILL
Staff who is responsible for providing services to
seriously mentally ill members has appropriate training, education, experience,
performance and demonstrates competency.
- Staff has knowledge and ability to gather and
interpret information about seriously mentally ill members.
- Staff understands the member's needs and the
range, intensity, and duration of care, habilitation and rehabilitation
Staff responsible for providing services to mentally
retarded/developmentally disabled members has appropriate training, education,
experience, performance and demonstrates competency.
- Staff have knowledge and ability to gather and
interpret information about a mentally retarded/developmentally disabled
- Staff understand the member's needs and the
range, intensity, and duration of care, habilitation or rehabilitation required.
- Able to sit and stand for extended periods of
- Able to visually and audibly monitor clients.
- Occasional lifting of 40 lbs. maximum and
- Able to operate common office equipment
including phone, computer, copy machine, printer.
- Able to operate Clinic vehicles.
- Able to operate Clinic washing machines, dryers,
and dishwashers as per Manufacturer's instructions.
- Air conditioned and or heated office setting.
- Recreational or community settings.
Mohave Mental Health Clinic, Inc., will provide reasonable
accommodation for individuals with disabilities, unless it would cause undue
hardship. We define reasonable
accommodation as any change in the work environment or in the way a job is
performed that enables a person with a disability to enjoy equal employment
opportunities. We will make a good faith
effort to list any special requirements in our job descriptions.