Out of Home Specialist II

LINES OF AUTHORITY:  This position is supervised by the designated Clinical Site Supervisor, Out of Home Supervisor and/or Clinical Director.  This position does not supervise any personnel; however, this position will function in the role of CFT Facilitator/Coach for teams that are dealing with complex cases. 

POSITION SUMMARY:  The Out of Home/BHT Specialist II will play an active role in the Child and Family team process for children with complex needs that may not be able to be served in their home or community.  The BHT Specialist II may provide multiple services to clients and families, including, but not limited to Child and Family Team Facilitations, Case Management, Life Skills Training, Family Support, Health Education and Counseling. The BHT Specialist II may be assigned as a Managing Clinician to clients placed out of home/out of area services and may also serve as a resource on teams where they are not the managing clinician in order to arrange for services outside Mohave County.  The Specialist II will complete additional services in support of coordination of care, activities required for approval and reimbursement of providers (this will include but not be limited to completion of authorizations, contracts, and single-case agreements) and will be expected to maintain an acceptable level of productivity as measured by billable hours/service value. 


  1. Engages with the client, family and other involved parties through face-to-face and phone interactions and works with the client and family to build trust, encourage hope, and ensure ongoing engagement in behavioral health services.
  2. Assist the client and family in development of the Child and Family Team and works positively as a member of the treatment team. When necessary, coordinates care including documentation in case notes, Behavioral Health Service Plan Review of Progress (BHSP-ROP) and the distribution of information.   
  3. Completes additional and ongoing assessments as needed to assess needs/monitor progress of the client and family.
  4. Assists the client/family in creating and utilizing safety/crisis plans. Triage and stabilize emergency situations with clients and families.
  5. Participates in the development and monitoring of Behavioral Health Service Plans (BHSP's)
  6. Assists client/families in finding necessary resources other than covered services to meet basic needs.
  7. Communicates and coordinates client care with family members, behavioral and medical health providers and community resources evidenced by documentation, release of information and reports to state agencies.
  8. Performs the functions of a Dedicated Case Manager (DCM) when assigned identified high needs children developing a highly integrated wrap-around plan with the child and family team.  The Out of Home Specialist II works at linking and referring families to services, preventing out of home placement and advocating for child and family in the education setting.
  9. Manages caseload and completes required documentation in compliance with agency.
  10. Provides case management and other Covered Behavioral Health services, in accordance with the BHSP, meeting the agency's direct service provision standard.
  11. Provides customer service to internal and external stakeholders.
  12. Participates in the Performance Improvement processes in the Clinic.
  13. This employee must work well under pressure meeting multiple and sometimes multiples and sometimes conflicting deadlines.  The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors. 
  14. Performs other duties as assigned. 
  15. Able to effectively de-escalate clients using techniques as trained and outlined in approved crisis intervention models.


  1. The primary responsibility of the assigned Behavioral Health Technician (BHT)/Out of Home Specialist II is to provide clinical oversight of the person's care, ensure the clinical soundness of the assessment/ treatment process, and service as the point of contact, coordinating and communicating with the person's team and other system where clinical knowledge of the care is important.
  2. With the leadership of site supervisor, Out of Home Supervisor, and/or Children's Clinical Director the Specialist II provides guidance to Child and Family Teams when there are teams that are investigating a higher level of care because community based services have been unsuccessful.  As directed by the supervisors/director, provides Child and Family Teams with information and coordination and continuity of care and information regarding placement requirements, coordinates recommendations, and completes and coordinates relevant documentation and paperwork for overseeing agencies (including RBHA and placement agencies, and, when applicable, AHCCCS  and other overseeing agencies).  Acts as a point of reference for information regarding care utilization and placing facilities, as well as communication with the Medication Management team at RBHA. 
  3. Performs tasks related to Out of Home placements including documentation completion, relationship building and maintenance (stakeholders, service providers, and oversight agencies), and coordination with medical staff and teams within and outside the agency.  Coordinates level of care recommendations and provision.


  • Frequent interaction with clients and their family /support.
  • Interfaces with peers, clinical team members and managers, and internal /external customers and stakeholders.
  • Collaborates with community resources/referral agencies.


Qualifications and Experience


  • Master's degree in a behavioral health related field,  or
  • Bachelor's degree in Social Science or Human Services or other Bachelor's degree and two years' behavioral health work experience or a Bachelor's degree in a non-behavioral health field and 30 semester hours in behavioral health education, or
  • Associate's degree in a behavioral health field and four years behavioral work experience or an Associate's degree in a non-behavioral health related field and 30 semester hours in behavioral health education and  five years behavioral health work experience.
  • Valid AZ driver's license and proof of insurance
  • Arizona fingerprint clearance or ability to obtain upon hire
  • 21 yrs. of age or older
  • Ability to be certified in CPR and First Aid


  • Prior experience working with children and families in a variety of settings.
  • Experience working with clients with complex emotional needs
  • Knowledge of community resources available, including benefits and entitlement process, as well as an understanding of managed care.
  • Understanding of client/family-centered care model



  • Basic skills: strong written and verbal communication skills
  • Strong interpersonal skills, including the ability to facilitate a team or group
  • Complex problem-solving skills including conflict resolution skills.
  • Technical skills including windows computer program, copier, fax
  • Resource management skills.


Persons conducting assessments and/or providing treatment to special populations are able, through training and experience as well as through agency-specific observation or testing of performance to demonstrate competency in the following areas:


Staff responsible for providing services to substance using members have appropriate training, education, and experience, and demonstrate competency.

Staff must be able to gather and assess information about:

  • The relationship of each member's physical status to the substance use.
  • The nature of the emotional compulsion to use alcohol and/or other drugs.
  • The intensity of the member's preoccupation with using alcohol/and/or other drugs.

Staff must also demonstrate competency in their ability to:

  • Interpret information about a member's use of alcohol and/or other drugs.
  • Develop a written summary and/or treatment plan based on member's problems and needs;
  • Provide appropriate services.


Staff responsible for providing services to child and adolescent members have appropriate training, education, and experience, and demonstrate competency.

  • Staff demonstrated knowledge of growth and development of children and adolescents.
  • Staff demonstrates their ability to develop treatment plans and services based on member's problem and needs.
  • Staff demonstrates knowledge and skill in working with family systems.


Staff responsible for providing services to seriously mentally ill members have appropriate training, education, and experience, and demonstrate competency.

  • Staff has knowledge and ability to gather and interpret information about seriously mentally ill people.
  • Staff understands the member's needs and the range, intensity, and duration of care, habilitation and rehabilitation required.


Staff responsible for providing services to members with intellectual disabilities have appropriate training, education, and experience, and demonstrate competency.

  • Staff has knowledge and ability to gather and interpret information about a member with an intellectual disability.
  • Staff understands the member's needs and the range, intensity, and duration of care, habilitation or rehabilitation required.


Physical Requirements:

  • Able to cope with emotional demands as they arise.
  • Able to sit for extended periods of time.
  • Able to hear ordinary conversation and phone communications.


  • Computer, printer, fax, copy machine and company vehicles.

Environmental Conditions:

  • Air conditioned and/or heated office settings and clients' homes.


Mohave Mental Health Clinic, Inc., will provide reasonable accommodation for individuals with disabilities, unless it would cause undue hardship.  We define reasonable accommodation as any change in the work environment or in the way a job is performed that enables a person with a disability to enjoy equal employment opportunities.  We will make a good faith effort to list any special requirements in our job descriptions.